What is Auto404?

Auto404 is a non-profit, social initiative that provides a web/mobile (SMS) based complaint logging and tracking system against defaulting motor vehicle drivers. Auto404 seeks to integrate with the existing government organizations and provide a centralized, transparent system to log and track complaints.

How can I log complaints?

There are 2 ways in which a user can log complaints:
  • By using your Mobile phone (SMS)
  • By visiting auto404.org
The offences against which a complaint can be logged are listed below:
  • Drunken driving
  • Over speeding
  • Parking in no parking areas
  • Noise Pollution
  • Vehicle Emitting Excess Smoke
  • Refusal to take the passenger to the destination
  • Demanding excess fare
  • Using harsh/rude/lewd language
  • Rash driving
  • Cheating, for e.g. taking longer routes
  • Faulty/tampered meter
  • Other reasons

SMS based complaint logging

Step 1: Send an SMS to 5607008 with the following details AUTO404 KA XX YY ZZZZ Place Complaint-details
For e.g., AUTO404 KA 05 A 1234 JPNagar Demanded Excess Fare
In the Complaint details part, provide a short description of the offense (140 characters or less). Please ensure that the Complaint details section is as informative and as concise as possible. You can add optional information such as images later by logging-in to auto404.org.
Step 2
If you've already registered with Auto404, you'll receive an SMS from AUTO404 (5607008) confirming that the complaint has been logged in the system. If your mobile number is not registered with Auto404, then, in addition to the confirmation message, you'll be asked to register at auto404.org for the complaint to be processed.
Note: Please read 'How do I register' for instructions on registration and authentication on auto404.org. The mobile number used to log the complaint will have to be provided during registration.
Step 3
After you login to auto404.org, a link "Verify Mobile Number” (http://auto404.org/verify_mobile.php) will be present in the top-right hand corner of the web page. When you click on this link, a SMS will be sent to your mobile number from AUTO404 (5607008) containing a 6-digit code. Enter the 6-digit code in the text box provided. If you have entered the correct code, a message will be displayed in the web page, that your mobile number has been authenticated.

What is Auto404?

Auto404 is a non-profit, social initiative that provides a web/mobile (SMS) based complaint logging and tracking system against defaulting motor vehicle drivers. Auto404 seeks to integrate with the existing government organizations and provide a centralized, transparent system to log and track complaints.

What is Auto404?

Auto404 is a non-profit, social initiative that provides a web/mobile (SMS) based complaint logging and tracking system against defaulting motor vehicle drivers. Auto404 seeks to integrate with the existing government organizations and provide a centralized, transparent system to log and track complaints.